Dispatch: First On Scene, The Forgotten Responders

⚑ On this episode, David speaks with 911 Emergency Dispatcher Craig Tinneny and 31 year veteran Senior Operator Catharine D'Vileskis about how dispatchers are often left out of conversations involving First Responders. We discuss:

➤ What are some of the sensory challenges of being a dispatcher?

➤ How do you remain calm when the caller is overwhelmed and can’t communicate clearly?

➤ After the call, what do you do to re-stabilize your own emotional equilibrium?

Support From Superiors - Do They Have Your Back? With Bonnie Rumilly, LCSW, EMT, Dr. Stacy Raymond and Lt. David Dachinger (Ret.)

In this episode, Dr. Stacy Raymond, Bonnie Rumilly, LCSW/EMT and Lt. David Dachinger (Ret.) talk about Institutional Abandonment in emergency services:

➤ Why are so many responders feeling abandoned by their institutions and by their superiors?
➤ What are the benefits of after action reviews and proper mental health debriefings after difficult calls?

➤ What steps can command staff take to stay connected with their crews?

Story of a Trauma Response Team

Responder Resilience with David Dachinger, Bonnie C Rumilly and Dr Stacy Raymond

Guests, Dawn Roy LCSW and Captain Jacques Roy, Licensed Clinical Social Worker, EMDR Therapist, Fire Captain, Firefighter Peer Support Network